Returns & Exchanges
At ECOHUB, we want you to love your sustainable fashion choices, which is why we offer a 30-day return window for items in their original, unworn condition. Our commitment to the planet means we process returns with minimal waste and carbon footprint in mind.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Responsibly
Place the items in their original eco-friendly packaging and include all original tags and labels to ensure a smooth processing experience.
Ship Your Return
Download and print your prepaid carbon-neutral shipping label, then drop off the package at any authorized carrier location.
Receive Your Refund
Once our team inspects the items, your refund will be issued to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing